FAQs – Hiring a Cabin

1. Do you deliver your Portable Cabins for hire Australia wide?

We currently deliver our Portable Cabins to New South Wales, Victoria, the ACT, and Queensland. Deliveries to far-north Queensland and rural areas may attract a Remote Location Fee. 

This is calculated on a case-by-case basis, taking into account your hire term and distance from our storage facility.

2. What is the cost to deliver a Portable Cabin?

We offer free delivery for hires of two years or more within a 200 km radius of the Sydney, Brisbane, or Melbourne CBD. For shorter hires (less than 23 months), a delivery charge applies.

PennyGranny will provide a quote from our transport partner. Delivery fees are calculated from the CBD of the state where your property is located. Please note:

• A crane may be required for certain deliveries or removals (additional fees apply).
• Fees apply to both the delivery and collection of the cabin
• Delivery depends on cabin availability in your state. 
• Interstate transport may incur extra costs.
• Quoted prices assume clear truck access (no narrow gates, soft ground, or overhead obstructions). 

3. Do your Portable Cabins need council approval?

That depends on your local council’s requirements. We recommend checking directly with your local council or state authority about using a temporary or relocatable building on your property.

The hirer is responsible for obtaining all necessary approvals or permits. If you’re unsure read our helpful guide: ‘The Ultimate Guide to Council Regulations for Relocatable Granny Flats and Transportable Buildings in Australia’ available on our blog post The Ultimate Guide to Council Regulations for Relocatable Granny Flats and Transportable Buildings in Australia

4. Do all your Portable Cabins come with basic amenities? 

Yes. All cabins include a shower, toilet, and kitchenette. Some cabins, such as “The Courtney”, include a laundry space. 

All internal plumbing and electrical systems are fully functional and ready for licensed connection. A qualified electrician must connect power from the cabin to your site’s supply (either hard-wired or via caravan plug, depending on the model).

A licensed plumber must connect the waste outlet to your septic or sewer and connect fresh water to the standard inlet. Please check each cabin’s product page for a full list of inclusions. Units For Hire

5. What is involved in PennyGranny hire process?

Getting started with PennyGranny is quick and hassle-free:

• Inquiry & Assessment – Once we receive your inquiry, we assess your site and help you choose the best available portable cabin. 
• Application & Approval – We carry out a standard income and rental check, then issue your Hire Agreement and Bond Invoice. 
• Bond Payment – A 100% refundable bond is due when signing the Hire Agreement (refunded at the end of hire if no damage occurs).

Once the hire agreement has been signed and your site has been prepared for the portable cabin, we will deliver our building to your property.

Click here to Download our Step-by-Step Hire Guide

6. Do I need to have my site specifically prepared for PennyGranny Portable Cabin?

Yes. Site preparation is essential and may involve some additional cost. Our Operations Team will provide a detailed Site Preparation Guide outlining the types of footings (e.g. concrete slab, stumps, or piles) and connection points for services such as water, sewer, and electricity.

Each site is unique, our team will discuss the best preparation method with you to ensure your cabin is safely and securely installed. Please Contact our team if you require any assistance.

7. What is involved in the PennyGranny delivery process? 

All of our Portable Cabins are trucked to their destination and placed directly onto your prepared site.

If you have a good access (at least 3.5m wide) to your property, a tilt truck carrying our Portable Cabin may be able to reverse in between the footings and lower the cabin down into position. However, some deliveries require a crane to position the cabin onto the footings. Deliveries to the sloping sites, sites with difficult access, sites with soft(wet) grounds or high footing’s structure, will certainly require a crane. All our cabins are supplied with the special lifters manufactured into the frame and the crane can lift the cabin over a double storey house if needed. (Crane costs apply)

8. Does PennyGranny deliver to BAL zones?

Yes, we do, however, some restrictions may apply depending on your site’s BAL rating. Please contact us to confirm your location details.

9. What is the minimum / maximum size of the Portable Cabin PennyGranny can deliver?

Currently our smallest unit measures 3.67m long (Garden Office Pod Studio) and our longest unit is 14m long (2-bedroom “The Josephine”).

We recommend contacting our friendly team to see if we can source a smaller or bigger unit for you. However, waiting time and extra chargers may apply.

10. How does PennyGranny handle all payments?

In order to streamline and take the stress out of paying your weekly invoices we have a secured direct debit system to manage these weekly payments.

11. Can I extend my hire period?

Absolutely. We understand projects and personal timelines can change. To extend your hire, simply provide 60 days notice before your current end date. A small rental increase may occur. Our team will update your agreement and make the process seamless.

12. Can I do any alterations to the Portable Cabin once installed?

Some minor alterations are possible, for example, adding a small detachable deck or installing an extra power point. However, all modifications require written approval from PennyGranny before work begins. Please contact Our Team to discuss your plans.

13. How can I prevent condensation in my Portable Cabin?

Like any home, portable cabins can experience moisture buildup depending on climate and ventilation. Here are simple steps to reduce condensation:

Follow the setup guide provided by PennyGranny.

• A dehumidifier is a great option to remove moisture in the air and prevent condensation during all months of the year, especially winter.
• Keep windows open daily to allow airflow (two open windows work best).
• Avoid drying clothes indoors.
• Open window when showering or cooking
• Wipe down any moisture on walls or surfaces
• Good ventilation helps maintain a comfortable and healthy indoor environment.